Casino Sim Terms of Service

Effective Date: [01/12/2024]

1. Introduction


Welcome to Casino Sim, a service operated by Strategy Simulation Services Ltd, a company registered in the United Kingdom. By accessing or using our services, including participating in our subscription-based software and entering tournaments, you agree to comply with these Terms of Service. Please read them carefully before using our platform. If you do not agree to these terms, you must not use our services.

2. Eligibility


You must be at least 18 years old to use our services and enter our tournaments. By registering, you confirm that you meet this age requirement and that the information you provide is accurate. Our services are available only to individuals residing in the following countries:

United Kingdom, United States, Canada, Germany, France, Italy, Spain, Netherlands, Sweden, Norway, Finland, Denmark, Switzerland, Belgium, Austria, Portugal, Ireland, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Taiwan, Chile, Uruguay, Costa Rica, South Africa. If you are located outside these regions, you are not permitted to use our services.

3. Services Provided


Our service is a SaaS (Software-as-a-Service) platform that simulates roulette gameplay for the purpose of strategizing. Users can subscribe to our service to access the software, participate in tournaments, and try to earn the highest score. Users who subscribe to the Pro Plan receive one free entry into a monthly tournament. Additional tournament entries can be purchased as part of the Pro Plan or as a separate one-time purchase.

4. Subscription and Fees


To access tournament participation, users must have a valid Pro Plan subscription. Payment for the subscription is processed via Stripe and will be automatically renewed until canceled. Fees for re-entry into tournaments may apply.

Users are responsible for managing their subscription and ensuring timely payment. Subscription fees are non-refundable unless specified under special conditions outlined below.

5. Tournament Rules:


  • Tournament Participation:Entry to tournaments is granted to Pro Plan subscribers. The objective is to strategize effectively and obtain the highest score by simulating roulette spins. The top players at the end of each month will receive a cash prize, paid via Stripe to the original method of subscription payment. If the prize exceeds Stripe's payout limits, an alternative payment method will be arranged.
  • Fair Play: Users are prohibited from using bots or unfair methods to manipulate game results. We reserve the right to monitor tournament data and investigate suspicious activity. If we suspect fraudulent behavior, we may suspend or ban accounts.
  • Prize Payment: Prize payouts will be processed within 7 days after the tournament concludes. Delays in payouts may occur if there are any issues related to suspected fraud or compliance with legal obligations.

6. Account Cancellation and Refunds


Users can cancel their subscription at any time. Upon cancellation, access to the tournament and software will cease. No refunds are provided unless requested before cancellation for unused tokens.

To request a refund for unused tournament entries before cancelling the subscription, please contact info@casinosim.us

7. User Responsibilities


  • Accurate Information: By registering, users agree to provide accurate and up-to-date information. If any information changes (e.g., email address, country of residence), users should contact support by submitting a message on the support page in order to update their account details immediately.
  • Single Account: Users are only permitted to register and maintain one account per email address. Multiple account registrations may lead to suspension or banning from the service.
  • Fair Use: Users are expected to engage with the service fairly and responsibly. We reserve the right to suspend or terminate accounts in cases of misconduct or breach of the terms.

8. Data Privacy


  • Personal Information: We collect and store your personal information, including username, email address, date of birth, country of residence, and preferred donation category at the time of registration. This data is necessary for the proper functioning of the service.
  • Third-Party Services: We use Stripe for payment processing and Supabase for database management. These third-party providers may collect and store additional data. We do not share your personal information with any other third parties without your consent, except where required by law.
  • Data Retention: We retain your data until you request its deletion. You may request a copy of the information we hold about you at any time via the Support tab or by emailing info@casinosim.us


Please consult the cookie policy for a more detailed look at how we deal with cookies, Cookie Policy

9. Governing Law and Dispute Resolution


  • Disputes arising from these Terms will be governed by the laws of the United Kingdom.
  • Any disputes that cannot be resolved amicably will be settled through arbitration, ensuring an efficient resolution process.

10. Limitation of Liability


We make every effort to provide a smooth and fair service; however, we cannot guarantee that the service will be uninterrupted or error-free. In case of technical issues affecting tournament results, we will investigate the problem and take necessary steps to restore fairness. If we determine that only some users were affected, the tournament may be suspended for everyone.

11. Changes to Terms


We may update these Terms of Service from time to time to reflect changes in our services, legal obligations, or other relevant factors. Users will be notified of any significant changes, and continued use of the service after such changes constitutes acceptance of the updated terms.

12. Contact Information


For any questions or concerns about these Terms of Service, please contact us at:

Email: info@casinosim.us
Website: www.casinosim.us